Interview: Why chatbots are a backdoor to company data and how to protect them
Chatbots are one of the latest hypes in information technology. Quite a few websites try to leverage the costs savings and customer interaction improvements using chatbots and virtual assistants. However, those bots are often unsecured and the potential for data breaches, manipulation or other mischief is big.
We had the chance to speak with Chaitanya Hiremath, CEO and Founder of Scanta, a company specialized in protecting chatbots and virtual assistant, about the risk and challenges using bots. And, of course, what companies can do to protect them.
A great inside and new dimention of thought to look into chatbot and AIML engines, we are creating. Thanks Hiremath for this wonderful dimension and thanks Anand for publishing it on linked in so that we can see this important info.